Saatva Reviews
Saatva Customer Reviews (6)
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About Saatva.com Prices and Cost?
Saatva.com offers a variety of mattresses with different prices. The Saatva Classic, a luxury innerspring hybrid, starts at $1,195 and goes up to $2,790. The Saatva Latex Hybrid, an organic latex hybrid innerspring, starts at $1,295 and goes up to $1,495. The Memory Foam Hybrid, a cooling premium memory foam and innerspring, starts at $995 and goes up to $1,195. The Saatva HD, a hybrid innerspring for bigger bodies, starts at $1,795 and goes up to $1,995. The Saatva Solaire, an adjustable firmness mattress, starts at $2,945 and goes up to $5,190. The Saatva RX mattress prices are as follows: Twin MSRP is $1,995, Twin XL MSRP is $2,195, Full MSRP is $2,695, Queen MSRP is $3,295, King and California king MSRP is $3,795, and Split king MSRP is $4,390. The Saatva Youth kids mattress prices start from $795. These prices are subject to change and may vary depending on the size and model of the mattress.
Saatva.com Return Policy?
Saatva.com offers a 365-night home trial for mattresses, mattress foundations, and bedroom furniture. If not completely satisfied, customers can call to schedule a pick up and receive a refund for the purchase price, with only a $99 processing fee. Returned mattresses are never resold, but are donated to veterans' shelters or offered to employees and associates across their network of delivery centers.
For mattress toppers, there is a 180-night home trial. There is no exchange policy for mattress toppers. If a customer wishes to exchange, they must return their order and repurchase the item of their choice.
Bedding products can be returned within 45 days of the delivery date for a full refund to the original form of payment. There are no restocking or penalty fees for used products, but customers are asked to wash used bedding before returning.
The Saatva Adjustable Base and the Saatva Adjustable Base PLUS do not include a home trial and cannot be returned or exchanged.
Regarding the shipping policy, Saatva offers free white glove delivery with every mattress. This includes in-room delivery and setup. They also offer free mattress and foundation removal. Typically, mattress orders are delivered from their factories within a 9-21 day time frame, depending on the customer's zip code. All bedding, bath products, and mattress toppers enjoy free ground delivery.
About Saatva.com Payment Method?
"Saatva.com" offers a financing option through Affirm. Customers can pay at their own pace by selecting Affirm at checkout. This allows customers to pay over time without giving up financial control. The rate will be 0% APR or 10–30% APR based on credit, and is subject to an eligibility check. Options depend on the purchase amount, and a down payment may be required. Customers can choose 6, 12, or 18 monthly payments. The process is simple: fill the cart, select Affirm at checkout, enter a few pieces of info for a real-time decision, choose the monthly payment plan, and make payments at affirm.com or in the Affirm app. Affirm sends email and text reminders for the payments. Affirm won’t charge late fees or penalties of any kind. Customers can also sign up for autopay to avoid missing a payment. Payments can be made using a debit card or ACH bank transfer.
About Saatva.com Popular Products and Services?
Saatva is an extremely popular mattress brand that competes against other mattress brands. The company offers a range of high-quality handcrafted mattresses, bedding, and furniture at comfortable prices. Some of the popular products include the Saatva Classic Luxury Hybrid Innerspring, Loom & Leaf Ultra-Premium Memory Foam, Saatva Latex Hybrid Organic Latex Hybrid Innerspring, Memory Foam Hybrid Cooling Premium Memory Foam & Innerspring, Solaire Adjustable Firmness, and Saatva HD Hybrid Innerspring for Bigger Bodies. These mattresses are available in different sizes and firmness levels to cater to various customer preferences. Saatva also offers a 365-night home trial, free delivery & setup, and a lifetime warranty for its mattresses. In addition to mattresses, Saatva also offers bedding and bath essentials including Foundation & Base Bed Frames, Mattress Pad & Toppers, Pillows, Bed Sheets, and Duvet Covers & Comforters. The company is known for its sustainability practices and uses responsibly sourced materials in its products. Saatva mattresses are made to order and are delivered factory-fresh to the customer's room. The company has earned nearly perfect ratings for its comfort, support, and breathability. The Saatva Latex Pillow is one of the most popular products in their bedding range. It is responsive, breathable, and suitable for all sleepers. Saatva is recognized for being a luxury brand that offers quality products at reasonable prices.
What is the return process for Saatva.com?
The return process for Saatva.com varies depending on the product. For mattresses, if a customer isn't completely happy during the 365-night home trial, a call can be made to 1-877-672-2882 to schedule a pick up of the mattress and issue a refund for the purchase price (taxes included). The only cost is a $99 processing fee. For mattress toppers, there is a 180-night home trial. If a customer wants to exchange the merchandise, the current order must be returned and a new item repurchased. For bedding products, returns within 45 days of the delivery date will get a full refund to the original form of payment. To make a bedding return, a call can be made to 1-877-672-2882 or an email can be sent to info@saatva.com. The Saatva Adjustable Base and the Saatva Adjustable Base PLUS do not include a home trial and cannot be returned or exchanged. For mattress foundation or furniture, if a customer isn't completely happy during the 365-night home trial, a call can be made to 1-877-672-2882 to schedule a pick up and issue a refund for the purchase price (taxes included). The only cost is a $99 processing fee.
What are the features of Saatva mattresses?
Saatva mattresses are known for their luxurious and supportive features. They offer a responsive feel of an innerspring combined with plush comfort layers. A key feature is the Luxurious Plush 3" Euro pillow top that comes standard for cushioned comfort and pressure relief. These mattresses are available in three firmness levels to cater to every sleep position and style.
The mattresses are designed to be durable, with a responsive dual-coil design made of recycled carbon steel that's tempered three times for superb durability. They also feature Lumbar Zone® Technology for extra support where it's needed most, promoting healthy spinal alignment in any sleep position.
The cover of the mattress is naturally breathable, hypoallergenic, and made with organic cotton that sleeps cooler. The dual-coil design allows more airflow throughout the mattress to help disperse body heat.
For those with achy backs and joints, the plush Euro pillow top cradles you in cushioned comfort to relieve pressure points. The patented Lumbar Zone® Technology ensures healthy spinal alignment no matter how you sleep.
The mattress also has a breathable pillow top sleep surface and a contouring 3" Euro pillow top with Lumbar Zone® Quilting to give more support in the center third of the mattress where it's needed most. The cover is made with naturally breathable and hypoallergenic organic cotton to promote cooler, healthier sleep.
The mattress is treated with an exclusive Guardin™ botanical antimicrobial treatment to inhibit the growth of bacteria, mold, and mildew. It does not contain fiberglass or toxic chemical flame retardants, instead, a natural, plant-based thistle pulp flame barrier is used.
The mattress also features CertiPUR-US® certified high-density memory foam lumbar crown for excellent pressure-point relief. The Lumbar Zone® Active Spinal Wire helps to keep your spine in healthy alignment. The mattress offers enhanced lower back support and durability in the middle of the mattress where it's needed most.
Finally, the mattress has 884 Lumbar Zone® Pocketed Coils (in queen) made from durable 14.5-gauge recycled steel. These are stronger and firmer in the center third of the mattress where most of your body weight is concentrated. This makes Saatva mattresses a reliable luxury bed that provides a ton of comfort and will hold up for years to wear and tear.